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Computer
Skills
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Adobe Photoshop
Abode Flash
XHTML and CSS
Adobe Dreamweaver
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JavaScript, PHP, MySQL
Visual Basic Script, Macros
IBM Cognos BI Report Studio
Oracle RDBMS
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Microsoft Excel Power User
Microsoft Word
Microsoft PowerPoint
Microsoft Access
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Work
Experience
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Bid Analytics Specialist, January 2010 - Present
School Specialty Inc., Educational Resources Consumable Bids and Contracts, Norcross, Georgia
- Create and deliver dynamic actionable reports for sales force and bid teams used to track bid activity, value, and revenue on a weekly, monthly, and quarterly basis.
- Summarize and communicate analytic findings, insights, and recommendations via executive-level summary documents to support management decision making.
- Develop process summary documents and manuals to ensure consistent and efficient reporting practices are followed.
- Analyze bidding processes and furnish proposals for continued improvement.
- Improve bid team performance visibility across all levels of management.
- Serve on data warehouse conversion team to provide input on changes to sales data mart required for accurate consumable bid department reporting.
Account Executive, Analyst, Planner, Directional Marketing, April 2005 - January 2010
TMP Directional Marketing, Atlanta, Georgia
- Delivered superior service to both corporate and dealer based accounts with billings ranging from $100,000 to $6,500,000 in yellow pages print advertising.
- Analyzed and compiled client specific data daily to fulfill internal and external inquiries.
- Assisted in the development of an online client dashboard used to track yellow page program updates.
- Designed annual yellow page media plan partnerships including persuasive, value-based recommendations.
- Applied graphic design knowledge and artistic ability to create materials for office events, committees, and marketing campaigns.
- Oversaw creation of advertising artwork through delivery to publisher, including proofing for typos, publisher specification violations, and other related discrepancies.
- Managed all aspects of various projects including planning, resource allocation, and budget.
- Collaborated with Operations department to ensure accurate implementation of account standards and requirements.
- Utilized, processed, and tracked publisher incentives and completed necessary documentation.
- Negotiated print advertising discounts to maximize value and meet return on investment goals.
- Implemented call volume tracking programs and sound directory selections to prove print advertising value.
Client Service Associate, August 2004 - April 2005
TMP Directional Marketing, Atlanta, Georgia
- Developed rapport with client management and maintained strong working relationships.
- Entered new orders, made client and publisher requested changes to existing orders, and updated renewals for Yellow Page and White Page advertising.
- Processed White Page change requests, including completion and tracking of forms.
- Received, investigated, and followed through on client/publisher correspondence to resolve order discrepancies.
- Assisted with special projects and maintained efficient file management.
Marketing and Advertising Intern, Fall 2002
Columbus McKinnon Corporation, Amherst, New York
- Assisted in the development of the Columbus McKinnon Corporation Industrial Products Division web site, www.cmindustrial.com.
- Created marketing materials including product bulletins, sales sheets, and follow-up surveys.
- Analyzed marketing department needs and applied organizational skills to enhance efficiencies.
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Education
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Internet Specialist – Web Site Designer,
December 2009
Gwinnett Technical College
Dean's List All Quarters, GPA, 4.0 ⁄ 4.0
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Bachelor of Science in Business Studies,
December 2002
State University of New York College at Buffalo
Dean's List All Semesters, GPA, 3.9 ⁄ 4.0
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